Features

Reliable, High Quality, VoIP Service

Plug-N-Play

Find-Me Follow-Me

External Call Forwarding

Conference Calling (endpoint joined

calls – up to 5)

Call Waiting

Call Recording Emails

Protect Private Number – Business

Caller ID from mobile device

Email-to-Fax and Fax-to-Email

Failover

Call Recording Storage

Great Customer Service (phone, email, text)

Voicemail and Remote Voicemail

Call Reporting

Holidays Pre-configured

Music On Hold

User Portal

Call Flow

Monitor: automated notification

Auto Attendant/IVR/Voice Menu

Payment Terms

International Calling

Internet Acquisition Agent

Device Support

Advanced Reporting

Site Survey

Custom Ringtones

Multi-device per extension

Listen, whisper and barge

Answer Announce

Call Parking

Inbound Destination Prefix

Physical Fax and Alarms Outbound Only (fire & elevator)

HIPPA Compliance x (Does not include inbound physical fax)

Internet Help

Call Queues

Call Filter blocking full filtering

Voice Recording

Virtual Phone Conference Rooms

Marketing Campaign Tracking –

Phone Service and Process Consulting

IT Support

Custom Reporting and Analytics