Features
Reliable, High Quality, VoIP Service
Plug-N-Play
Find-Me Follow-Me
External Call Forwarding
Conference Calling (endpoint joined
calls – up to 5)
Call Waiting
Call Recording Emails
Protect Private Number – Business
Caller ID from mobile device
Email-to-Fax and Fax-to-Email
Failover
Call Recording Storage
Great Customer Service (phone, email, text)
Voicemail and Remote Voicemail
Call Reporting
Holidays Pre-configured
Music On Hold
User Portal
Call Flow
Monitor: automated notification
Auto Attendant/IVR/Voice Menu
Payment Terms
International Calling
Internet Acquisition Agent
Device Support
Advanced Reporting
Site Survey
Custom Ringtones
Multi-device per extension
Listen, whisper and barge
Answer Announce
Call Parking
Inbound Destination Prefix
Physical Fax and Alarms Outbound Only (fire & elevator)
HIPPA Compliance x (Does not include inbound physical fax)
Internet Help
Call Queues
Call Filter blocking full filtering
Voice Recording
Virtual Phone Conference Rooms
Marketing Campaign Tracking –
Phone Service and Process Consulting
IT Support
Custom Reporting and Analytics